PMRF Housing Information

Address / Shipping Information:
Everyone living on base shares the same PO Box number for regular USPS mail:
PO Box 1320, Kekaha, HI, 96752
Mail is divided into separate family boxes upon arrival at PMRF.

For UPS, Fedex, or DHL please use your physical residence address.

**Many online websites, UPS, FedEx, and DHL may not recognize our base residence addresses as valid. Often times a phone call to the company will resolve the issue. It is also wise to include C/O PMRF in one of the address lines. This will alert the companies to the fact that the address is on our military base.

Guests/Visitors: If you would like to sponsor someone on base including service repair or installation personnel, family, friends, or any other type of guest, for ONE DAY, an email must be sent to Pass and ID at pass&id@pmrf.com. The email needs to include the following information: (a) Driver or Company Name, (b) Name of Sponsor, (c) Sponsor’s Address, and (d) Expected Date and Time of Arrival.

When the guest arrives at Pass and ID they will need to have the following to gain access to base: (a) ID for themselves and anyone else in the vehicle, (b) current registration in the DRIVERS name, (c) current safety check, and (d) insurance card.

Please be aware that a phone call will not get your visitors on base. You must notify pass and ID about visitors via email.

For overnight stays between 1-30 days, the sponsor must obtain an ID card for the guests from Pass and ID. Sponsor must complete the guest form from Pass and ID and obtain the signature of the Security Officer.

For stays of 30 days or more, the CO and Security Officer’s signatures are required.

Upon completion of the form, sponsors must return the form to Pass and ID to obtain an ID card and pass for their guest.

Pass and ID email: pass&id@pmrf.com
Pass and ID Phone#: (808) 335-4221

Cable/Phone/Internet:

Time Warner Cable : be sure to call and set up an appointment BEFORE arriving in Kauai as new customer appointments can take as long as 6 weeks to book.
(808) 245-7720

Direct TV : Dishes are authorized on base, but satellite access to signal at certain housing locations may be limited or non-existent. Dish may not be mounted on roof. Cables must be fed through the window. Direct TV is not allowed to drill through our walls. You may have cables fed along your fence or through your grass. If you chose to bury cables, it is wise to enclose them PVC piping first to extend the cable’s life. (800) 943-2046

Utilities
Water, gas, and trash service are included in your rent. Electricity is included as long as you stay within the average based on your housing unit. Residents are responsible for paying electricity costs above the average housing consumption. There is a $100 monthly rebate available to families who keep their electricity below the average use.

PMRF Housing Management
Our housing area is under Forest City Residential Management.

For complete Forest City Navy Community Information, including downloadable housing applications and the Community Handbook for Navy Neighborhoods, please visit: http://www.fcnavyhawaii.com/

PMRF Asst. Resident Services Manager: Shaun Fabro (808) 337-1090


Renters Insurance
There is $35,000 of Basic Personal Property Insurance Coverage ($250 deductible) included in your rent.

Painting
You can fill out a request at the PMRF Housing Office to make minor modifications to your home such as painting, adding shelves to garages, etc., but modifications must be removed or returned to normal conditions when you vacate.

Pets
Cats, dogs, birds, fish, and guinea pigs are permitted in our neighborhood. Reptiles, rodents (except guinea pigs), ferrets, rabbits, pigs, and spiders are NOT permitted. In addition, Pit Bulls, Rottweilers, and several types of Terriers are also not permitted. For a complete list of acceptable and unacceptable pets please download and read the Forest City Community Handbook from: http://www.fcnavyhawaii.com/newresidents_forms_current.asp

Garages/Parking
Your housing unit comes with a detached one car garage and one extra parking space.

Yard Responsibilities
Your front yard will be maintained by Forest City, but you are responsible for the maintenance of your backyard. There is a lawn equipment loaner program, although many of us have found it is more efficient to purchase your own equipment. Despite the fact that we have an excellent Forest City staff, many times the loaner equipment is broken or missing due to user negligence. Automatic sprinklers come on during the night. All yards are fenced.

Washer Dryer Hookups
Locations vary depending on which floor plan you have, but the hookups for the majority of houses are located in a large closet area of the lanai (see below). Washers and dryers are provided and included in your BAH here, but you are welcome to bring your own if you wish.

What is a Lanai?
Our houses on PMRF include a lanai, which is a fully enclosed patio in the back of the house. Your lanai windows and door may be screened OR enclosed in Plexiglas. If your lanai does not have Plexiglas, you are permitted to install it. There is no air conditioning in the lanai, however, windows and door from the living room area open onto the lanai and it can be kept relatively cool when Plexiglas is installed.


For additional housing questions and answers please contact the PMRF Ombudsman, Dawn Gregg at (808) 635-5364.